PETpla.net Insider 03 / 2013

EDITOURS REPORTS 18 PET planet insider Vol. 14 No. 03/13 www.petpla.net cate to the vicinity. “We have the capacity and intend to be ready when it comes to winning orders from these global players”, says Naidenov. Protey has obtained certification from the sometimes sensitive customer base of the Beauty Care industry, thus meeting the criteria set by the process and quality management side. In addition, 2km away, new premises have been purchased to provide security backup, for instance in the event of a fire, and to enable production to be split between both sets of premises. As regards the parent company UMSC, terms and conditions in relation to the procurement of materials have been negotiated so as to be correspondingly flexible, which means that supplies can be purchased from them but, at the same time, there is the option to buy from other suppliers depending on the price.One interesting target in the future is the integration of a completely new sector. Through its contacts, Protey has applied to a Volkswagen plant, also nearby, who are look- ing for regional manufacturers for the supply of a special component for the bumper. In the meantime, the project is embarking on the second year of a test phase; however, the requirements are extremely high and so it will be some time yet before any decision on the part of Volkswagen can be anticipated. July 11, 2012 Husky We met: Igor Kim, PET Regional Manager CEE & CIS Roland Koch, Business Manager Russia Kirill Soltanovsky, Refurbishment Center Manage r In front of the entrance to the refurbished Husky premises (f.l.t.r.): Kirill Soltanovsky, Igor Kim, Roland Koch and Kay Krüge Fast service from Husky In a country as vast as Russia, handling service issues satisfactorily undoubtedly represents a huge challenge. Previously maintenance and servicing was handled directly via Husky‘s Technical Center in Dudelange in Luxemburg, which involved significant costs and possibly lengthy time delays, not to mention added bureaucracy. With getting on for 300 machines currently in the Russian market, it made sense for the company to consider setting up a servic- ing site to address customers’ requirements for machines, maintenance and spares. Husky finally achieved this in Moscow in 2010. Responsible for the overall Refurbishment Center organisation and operations is Kirill Soltanovsky, whom we meet on site together with Business Manager Roland Koch and Regional Manager CEE & CIS, Igor Kim, who has flown in from Luxembourg to join us. The new site, located in the market itself, offers a much more rapid and effi- cient service than the previous operation in Luxembourg, and can react faster to market requirements. In addition to maintenance and processing, new spares can also be ordered here. This saves money and time, and leads to fewer frayed nerves as transport, customs formalities, pay- ment of duties, changing currency and all the bureaucracy are all significantly reduced. A small warehouse has a stock of spare parts, which can be speedily shipped out to cus- tomers. The spares store is likely to be expanded in the not too distant future. Currently the spares are ordered from countries such as Canada, China and Luxembourg and stored here for rapid shipment to customers. Not the least of the advantages of the new site, according to Mr Koch, is that customers can now pay in local currency, and can deal in their own language with Russian technical person- nel. Husky’s on-site service also offers a full package which can incorporate a complete audit of machines and machine parts, thus enabling potential faults and technical problems to be identified and resolved quickly. www.husky.ca July 11, 2012 SafeCap We met: Sergey Lebedev, General Director Alexey Gavrilov, Chain supply & Development Director Mikhail Goncharov, Commercial Director F.l.t.r.: Kay Krüger, Alexey A. Gavrilov, Mikhail Goncharov and Sergey Lebedev Swiss quality in cap format The fact that Switzerland is also at home in Russia is shown by the caps manufacturer Safe Cap in Fryazino in the north east of Moscow. The company, which was set up in 1998, commenced its business activities initially with the exclusive import and resale of caps from the Swiss company Hoffmann Neopac AG in Russia and the CIS states. At the beginning of the 1990s Hoffmann Neopac was already well- known among Russian beer and soft drinks manufacturers for its ”Safe Cap“ closures. Within one year Safe Cap resolved