PETpla.net Insider 09 / 2020

TOP TALK PETplanet Insider Vol. 21 No. 09/20 www.petpla.net 13 ning at levels similar to the summer season. Has this had a positive effect on your moulds business? John Galt: We have certainly seen a shift in our business as our customers’ needs have changed as a result of the pandemic. We had to selectively add capacity, shorten lead times and shift production to serve the shifting demands of the PET and medical industries. Overall, it’s been a very dynamic environment and we are happy with the results. PETplanet: Were all of your sup- pliers able to keep production going? John Galt: Some suppliers expe- rienced short term production inter- ruptions; however, through our global network we were able to shift demand to maintain commitments. PETplanet: In your experience, what is the best way to maintain customer contacts in times of social distancing? John Galt: Husky is proud to be continuing to work alongside our customers by leveraging virtual tech- nology solutions that enable us to stay connected during this challeng- ing time. Our service technicians, for example, are providing on-site service and support wherever possible, or conducting remote interactive sup- port through our Help Lightning tool. We are enthusiastic about the use of these new virtual meeting tools and are investing to expand our ongoing capacity. PETplanet: With NGOM, Next Generation Operating Model, Husky has been working on a digitalised manufacturing solution for some time. Has this business model bene fi ted you now? John Galt: Yes, we continue to believe in the value of being a lead- ing digital industrial pioneer. We are already demonstrating the ability to offer shorter lead times, with better quality through our digital lines. We have, and will continue, to leverage digital capability to shorten lead times, at greater scale, with less risk. This is truly a game changer. Husky’s pioneering Next Genera- tion Operating Model has streamlined hardware ordering and manufactur- ing from a practice that historically takes several weeks down to a few hours. For the fi rst time ever, custom- Whether it is inhouse, post- consumer or bottle recycling: you can only close loops in a precise and profitable way if machines are perfectly tuned for the respective application. Count on the number 1 technology from EREMA when doing so: over 6000 of our machines and systems produce around 14.5 million tonnes of high-quality pellets like this every year – in a highly efficient and energy-saving way. WE DRIVE THE CIRCULAR ECONOMY. CHOOSE THE NUMBER ONE. 2003013ERE_PETplanet.indd 1 19.03.20 18:48 Fully integrated preform moulding solution HyPET HPP5e