PETpla.net Insider 06 / 2021

INSPECTION 17 PETplanet Insider Vol. 18 No. 0/17 www.petpla.net How to train customers in a pandemic? Sophisticated vision inspection systems require thorough user training to deliver the benefits and ROI that bottle manufacturers and fillers expect. This training typically requires a select group of staff members to attend an instructional class either at the vendor’s facility or on-site with a trainer being sent in to conduct the sessions. When the global pandemic put a halt to such in-person activities, Pressco Technology Inc., based in Cleveland, Ohio USA, immediately sprang into action. Within just a few months, Pressco developed a complete on-line training solution. The company created a digi- tal platform where individual students at multiple plant locations could each access their own real-time, fully- interactive system simulator. With this digital infrastructure in place, remote “virtual classroom” sessions may now be conducted by Pressco’s training experts with customers around the world. This platform proved to be a tre- mendous success, Pressco states, meeting a crucial need during a time when travel restrictions seemed to eliminate any possibility of obtaining high-value, hands-on training for their staff. Pressco VP of Sales & Cus- tomer Service, Tom Murphy notes, “we’ve got systems installed in over 80 countries all around the world, and our customers expect us to support them so they get the maximum return on their investment. I’m really excited at how well our team did in creating this virtual classroom, and our cus- tomers have been thrilled. With things slowly returning to normal, the ‘new normal’ at Pressco now means that our customers will have the option to acquire all the training they need either in person or remotely.” www.pressco.com INSPECTION BLOWscan www.bmt-ni.com Code: BLOWscan A unique, data-driven stretch blow moulding platform for: 9 Preform assessment 9 Material insight 9 Lab-scale prototyping 9 Quality control A scientific approach to stretch blow moulding.