MOULD MAKING PETplanet Insider Vol. 25 No. 09/24 www.petpla.net 17 Arnaud: All our spare parts are meticulously manufactured at our facility in Saint-Remi, QC, Canada, ensuring exceptional quality and consistency. We back every part with a standard one-year warranty, and for components such as oven chains and cams, we offer extended warranties due to their enhanced durability. Our team is actively focused on developing new products designed to significantly reduce operating costs, creating excitement among our clients. With our comprehensive range of alternative parts for the bottling industry and our agile approach to evolving needs, we evaluate patents strategically and innovatively to continually offer cutting-edge solutions. PETplanet: For which spare parts do you receive the most enquiries? What are your delivery times? Arnaud: Our valves and guides are unmatched in the market, delivering exceptional operating cost savings, particularly in energy efficiency, that set them apart from any other products available. We sell thousands of these units annually and ensure they are always in stock, ready to ship within a week. Additionally, we keep a selection of the most sought-after cams on hand, available for delivery within 2-3 weeks. Our moulds shells and oven chains are also standout products at UM, consistently meeting the high demands of our clients. Moreover, a crucial aspect of our business is providing personalised components such as spindle tips, grippers, and entry/ exit wheels, which are vital for the operation of blow moulding machines. We frequently receive requests for these customised parts and are fully equipped to manage and fulfill such projects with precision. PETplanet: You offer specialised spare parts & individual solutions. Format conversions are also possible with your parts. It is noticeable that you are particularly well positioned in the filling sector, (e.g. at Krones). Are you planning to expand your machine portfolio in the future? Arnaud: Looking ahead, our vision is to become the go-to partner for all our clients’ needs across the entire bottling industry production line. We are continually expanding our product catalogue to align with this vision, ensuring we offer comprehenProtecting Product Integrity With Torus gauges, you can rest assured all of your inspection requirements are covered. Would you like to know more? Email us for more information. [email protected] Wall thickness Thread, body & thickness Burst pressure Top load, weight & volume Internal diameter Total Quality Laboratory Measuring your plastic containers quickly, accurately and reliably sive solutions that cover every aspect of our clients’ operations. Stay tuned, additional service lines key to our clients will be announced in the near future. PETplanet: Your business is facing a lot of competition. How do you feel about the global market situation? Where do you see future markets for yourself? Arnaud: We remain committed to what we do best: being responsive to our clients and delivering solutions and services that offer exceptional value. Our focus on innovation drives us to continually expand our offerings, enhance our production capabilities, and invest in technology to adopt new business practices. We are confident in our abilities but recognise the challenges ahead. Adapting to the rapidly evolving environment - both within our company and in the broader market - is crucial. Technological advancements, particularly in user experience, will be key to our future success. Our primary markets include the US, Canada, and Mexico, where we continue to strengthen our presence. In Europe, we are growing, though market dynamics vary due to different client types. We are also seizing significant opportunities in the Middle East and Africa, where we see substantial demand and rapid growth, and we are pursuing these markets with strategic intent. PETplanet: Thank you very much for sharing your insides and knowledge with us! Arnaud: It is our pleasure. Thank you for your time and interview! www.um-inc.com
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