Agr International Inc. expands Asian presence with Bangkok service center
Because of its central location, the Bangkok service center will provide expanded services for Agr International, Inc. products over the entire Asian region. Over the last few years, southern Asia has been one of the fastest growing packaging markets, as evident by the growth in Agr’s customer base within this area. Expansion of services in this region was a logical decision, given the growing customer and the importance of this market.
Services offered at the center include depot repairs and rebuild services for all Agr laboratory products for both the glass and plastic container markets. This new center is intended to provide customers with older equipment, in need of more extensive repairs, the ability to have their equipment serviced and thoroughly tested without the cost of on-site service calls.
Agr established the Bangkok sales office (Agr Bangkok Ltd.) to provide a regional center staffed by Agr personnel that was central to this market and could respond to customer needs in a timely and cost-effective fashion. “This office has been widely received by our customers in the region. With the great success of the Agr sales branch in Asia, it was a logical move to offer additional services such as depot repairs at the Agr Bangkok office. With this step we are able to offer fast as well as cost-effective repairs and avoid customs issues and time-delays previously experienced with the need to send the equipment overseas,” stated Martin Küstner, Managing Director of Agr Bangkok Ltd.
